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A warning to our valued customers Krell stereo and home theater audio components are sold worldwide, through a network of authorized Krell dealers in the United States of America and in Canada, and through authorized Krell distributors in other countries. This authorized Krell network consists of companies with physical storefronts, chosen by Krell Industries, Inc. based on the ability to properly represent and sell Krell products and support you, our valued customer. Krell provides a manufacturer's warranty on all Krell components sold by the companies participating in the authorized Krell network. Krell Industries, Inc. is making every effort to prohibit parties outside of our authorized Krell network from taking advantage of consumers. We have retained Net Enforcers, Inc. to police all unauthorized distribution of Krell-branded products on the Internet as well as identify and report on the unauthorized use of intellectual content owned by Krell. Violations may be posted at www.netenforcers.com. Enforcement action will be taken against illegitimate vendors. Any unauthorized use of intellectual content owned by Krell, including but not limited to Krell trademarks, patents, design marks, product image photography and illustration, literature, and advertising materials, etc. is illegal and will result in prosecution, on behalf of Krell Industries, Inc., to the full extent of the law. Krell prohibits the sale of current products online. Krell does allow the sale of discontinued products, or archived products, online by authorized Krell dealers and distributors and by parties outside of the Krell network of dealers and distributors. When an authorized Krell dealer or distributor sells archived Krell products, Krell honors the balance of the warranty on those products. When parties outside of the network of authorized Krell dealers and distributors sells archived Krell products, Krell will not honor warranties on those products. Removal or alteration of the original Krell serial number automatically renders the component warranty null and void. Krell does not offer products in voltages for international markets either to authorized Krell dealer or to other parties located in the United States or Canada. If the company or individual selling Krell product is not listed on the Krell website, we encourage you to contact Krell to confirm whether or not they are part of the authorized Krell network. Contact information
Contact sales@krellonline.com for the following information: To verify that a dealer or distributor not listed on the website is Krell-authorized For information on becoming an authorized Krell dealer For written permission to use Krell intellectual content Contact netviolations.inquiry@krellonline.com for the following: To report a possible net violation If you feel that you have received a net violation e-mail notification regarding Krell intellectual content in error To resolve a net violation |
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