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1. |
Obtain a Return Authorization Number (R/A number) and shipping address from the Krell Service Department. |
2. |
Insure and accept all liability for loss of or damage to this product during shipment to the Krell factory and prepay all shipping charges. Please see the Warranty page in the manual, concerning liability for shipping damage and shipping charges. |
The product may also be hand delivered if arrangements with the Service Department have been made in advance. Proof of purchase may be required for warranty validation at the time of hand delivery.
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Important
Use the original packaging to ensure safe transit of this product to the dealer, distributor, or factory. Krell may, at its discretion, return this product in new packaging and bill the owner for such packaging if the product received by Krell was boxed in non-standard packaging or if the original packaging was so damaged that it was unusable. If Krell determines that new packaging is required, the owner will be notified before the product is returned.
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To purchase additional packaging, please contact your authorized dealer, distributor, or the Krell Service Department.
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